Privacy Policy

Last Updated: October 08, 2025

At Veterinary Wellness, we are committed to protecting the privacy and security of our clients and their pets. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including our website, at-home pet vaccination services, and free consultations in Delhi NCR, Gurgaon, and Dwarka. By engaging with our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, home address, and payment details when you book our services, such as at-home pet vaccinations or consultations.
Pet Information: Details about your pet, including their name, breed, age, health history, and vaccination records, to provide tailored care.
Website Usage Data: Information about how you interact with our website, such as IP addresses, browser type, pages visited, and cookies, to improve your experience.
Communication Data: Information you provide when contacting us via email, phone, or forms, including inquiries about our services.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services, including scheduling at-home vaccinations and consultations.
Process payments and communicate with you about appointments or pet care advice.
Improve our website and services by analyzing usage data.
Send you updates, promotions, or reminders about your pet’s vaccination schedule (with your consent).
Comply with legal obligations or respond to inquiries from authorities.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

With our trusted service providers (e.g., payment processors or scheduling platforms) who assist in delivering our services, under strict confidentiality agreements.
When required by law, such as to comply with legal processes or protect the safety of our clients, staff, or pets.
With your consent, for example, when sharing pet health records with another veterinary professional at your request.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal and pet information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Request information about how your data is used.

To exercise these rights, contact us at veterinarywellness01@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date.

10. Contact Us

MPD Tower, Sector 43, Gurgaon, Haryana
Email: veterinarywellness01@gmail.com